Return Policy
30-Day Return Policy
WarBird offers a 30-day return policy on most products. All items must be returned in new condition with no sign of wear, and with all original tags, stickers, labels and packaging. For all product returns, WarBird must be contacted in advance for return authorization. All return requests must be made within 30-days of delivery. Returned products received without prior authorization will not be accepted. WarBird reserves the right to deny returns at its’ discretion.
Start a Return Authorization Request
-or call -
+1 (231) 922-5000
Hours: 9 am - 4 pm EST, Monday - Friday
Non-Returnable Items
At this time, WarBird does not accept returns of liquids (such as cleaning solutions), custom made armor products, or clearance items.
Exchanges
WarBird does not offer exchanges. However, customers are encouraged to return their existing products per our 30-Day Return Policy and repurchase the desired product.
Alterations
WarBird does not offer alteration services for any of its’ products.
Repairs
WarBird offers limited in-house repair services on select products. To inquire about a repair, please contact customer service here or call (231) 922-5000. Our office is open Monday – Friday from 9:00 AM CST – 4:00 PM CST.
The Return Process
All Return Authorization Requests must be submitted within 30 days of the delivery of your order. Once received a service technician will review the request for approval or denial. To learn about reasons a request might be denied, please review our 30-Day Return Policy. Once approved, a pre-paid printable return shipping label will be sent via email. When the package arrives at the WarBird return center it will be inspected to ensure it conforms with the WarBird returns policy. Once accepted, a refund will be issued and a notification will be sent by email. If a return is not accepted, a notification will be sent by email explaining the reason.